Hello! How can we help?

Learn how to use Blerron products and find answers to common questions.

How to connect?

Follow simple step-by-step instructions to quickly connect your Blerron setup to your laptop.

Need help?

Find answers to the most common questions below — with clear step-by-step videos, because seeing it is easier than reading it.

Driver

Install the required driver for a stable connection.

Connection issues

  • Only one screen works
  • Both screens don't turn on (no signal)
  • Screens keep turning off

Screen setting issues

Adjust your screen settings:

  • Duplicated
  • Not in the correct position

Colors, Brightness, Sharpness issues

Adjust your screen settings:

  • Colors
  • Color profile
  • Brightness
  • Sharpness

Accessories

If you have any questions about how to use the accessories, visit this page for a clear step-by-step guide and get the most out of your setup.

Track your order

Easily track your order status and stay updated on your delivery in real-time.

I have additional questions.

Contact us via WhatsApp, email, phone or live chat for quick support.

Frequently Asked Questions

Flex

How to connect the Blerron Flex Pro?

The Blerron Flex Pro can be connected in multiple ways, depending on your device and available ports.

Click here to see the exact setup for your laptop and follow a step-by-step guide tailored to your device.

How to connect the Blerron Flex?

The Blerron Flex can be connected in multiple ways, depending on your device and available ports.

Click here to see the exact setup for your laptop and follow a step-by-step guide tailored to your device.

Can I connect it with my MacBook?

Yes this is possible. Keep in mind there are different connection possibilities. Check connection options here.

Can I connect it with my Surface?

Yes, you can connect it to a Surface.

It’s important to check which ports your Surface has and the screen size to ensure the Blerron Flex/Flex Pro fits and connects properly.

Click here to check compatibility and see exactly how to connect it to your device.

Can I connect it with my Chromebook?

Yes, you can connect it to a Chromebook.

It’s important to check which ports your Chromebook has and the screen size to ensure the Blerron Flex/Flex Pro fits and connects properly.

Click here to check compatibility and see exactly how to connect it to your device.

Does it fit on my laptop?

The Blerron Flex/Flex Pro 14" is compatible with laptops from 13" to 17.3"

While the 15.3" model fits laptops from 14" to 17.3".

How to set up the Laptop Riser?

The Laptop Riser can be easily attached to the bottom of your laptop using the adhesive strip.

Click here to view the full step-by-step guide and see exactly how to install it correctly.

How do I change brightness, colors, sharpness and other settings?

To adjust brightness, colors, sharpness, and other settings, use the built-in menu on your Blerron display.

Click here to learn how to navigate through the menu and change your settings step by step.

How do I position the screens correctly or stop them from mirroring?

Adjust this in your laptop settings.

Change your display setup here, or click here to see step-by-step how to configure your screen settings.

Does it support pass-through charging?

Yes. You can power the Blerron Flex / Flex Pro while simultaneously charging your laptop using your own charger.

Flow

How to connect the Blerron Flow?

The Blerron Flow can be connected in multiple ways, depending on your device and available ports.

Click here to see the exact setup for your laptop and follow a step-by-step guide tailored to your device.

How to set up the Portable Monitor Stand?

How to set up the Portable Monitor Stand

  1. Open the stand.
  2. Pull out the stand to adjust the screen height.
  3. Reposition the magnet and tighten the knob securely.
  4. Attach the screen to the magnet using the metal plate on the back.
  5. Reposition the screen if needed and tighten the knob securely.

How to set up the Laptop Stand?

How to set up the Laptop Stand

  1. Pull the stand apart to open it.
  2. Adjust the lower section by pulling it down and set the height using the support bars.
  3. Adjust the upper section and lock it in place with the support bars for the desired height.
  4. If you only need a slight elevation, use just the top section.

How do I increase the brightness?

This is how you can change the brightness of the screen.

  1. Press the center of the scroll wheel on the right side once to open the menu.
  2. Move the scroll wheel up or down to navigate to “Picture.”
  3. Press the center of the scroll wheel once to select it.
  4. Move the scroll wheel up or down to navigate to “Brightness.”
  5. Press the center of the scroll wheel once to select it.
  6. Move the scroll wheel up or down to increase or decrease the brightness.
  7. Press and hold the scroll wheel for 3 seconds to exit the menu.

How do I boost the brightness?

This is how you can change the brightness of the screen.

  1. Press the center of the scroll wheel on the right side once to open the menu.
  2. Move the scroll wheel up or down to navigate through the menu.
  3. Scroll down until you reach “Gamemode.”
  4. Press the center of the scroll wheel once to select it.
  5. Move the scroll wheel up or down to switch between options and select “RTS.”
  6. Press the center of the scroll wheel once to confirm. The brightness is now set to maximum.
  7. Press and hold the scroll wheel for 3 seconds to close the menu.

How can I improve the resolution when connected to my MacBook?

You can improve the resolution by using the BetterDisplay software.

  1. Click this link to download and install BetterDisplay.
  2. Once installed, open it from the top menu bar on your MacBook.
  3. Under “Generic Display,” select “High Resolution HiDPI” for the sharpest image quality.

How do I position the screens correctly or stop them from mirroring?

This is how you position the screen correctly or stop them from mirroring?

Mac (MacBook / macOS)

  1. Open System Settings (or System Preferences).
  2. Go to Displays.
  3. Click on Arrangement.
  4. Drag the screens to match your physical setup (left/right/on top).
  5. Make sure “Mirror Displays” is turned off.

Windows

  1. Right-click on your desktop and select Display settings.
  2. Scroll to Multiple displays.
  3. Select “Extend these displays” (instead of Duplicate).
  4. Drag the screens to match your setup (left/right/on top).
  5. Click Apply to save.

Business orders & Invoices

Is it possible to order without VAT?

Yes, it is possible to order without VAT.

During checkout, enter your company details and an additional field will appear where you can add your VAT number. If your business is located outside the Netherlands, VAT can be reverse charged.

If you would like a step-by-step explanation, click here.

Is it possible to place bulk orders?

Yes, it is possible to place bulk orders.

If you or your company would like to purchase more than 5 units, we can provide a custom quote. Please contact our customer service team here to get started.

Shipping & Returns

Shipping

Shipping Policy

Orders are processed within 1 business day.
- NL / BE: Ordered before: 23.59 on business days, delivered tomorrow (Mon–Fri).
- EU: 2–5 business days.
- Worldwide: 5–10 business days.
We don’t deliver on Sundays.

You’ll receive tracking details once your order has shipped.
Check shipping policy here.

Returns

Return & Refund Policy
You can return your order within 30 days of delivery. Once we receive your return, we’ll refund your payment within 14 days.

For returns, please contact us.
Check refund policy here.

Warranty

2-year warranty and lifetime support for complete peace of mind.

Payment

Payment methods

Klarna, PayPal, Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, iDEAL, Bancontact

I have additional questions.

Contact us via WhatsApp, email, or live chat for quick support.

Send an e-mail

Products

Information about Blerron monitors and accessories. 

See more