Two years of worry-free use
We back our products with a 2-year warranty. After that, we’re still here for you. Our support team is available to help, troubleshoot, and make sure you keep working without hassle.
Not satisfied with your Blerron product?
If something isn’t as expected, we’ll resolve it quickly. Whether that means a replacement or, where appropriate, a refund. We’ll make sure everything is handled properly and without hassle.
Our support team is here for you
Contact us by email, Whatsapp or the method that works best for you.
We’ll guide you through the next steps and provide everything you need, including return instructions and shipping details.
How we resolve it
Blerron products are built for reliability. If something isn’t working as expected, we’ll make it right.
Depending on the situation, we will:
• Repair your product
We may provide replacement parts or components to restore full functionality.
• Replace your product
If needed, we’ll send you a new replacement unit.
• Issue a refund
Where appropriate, we’ll provide a full or partial refund.
Our goal is simple: resolve the issue quickly and without hassle.
Before submitting a warranty claim
Our warranty covers defects caused by manufacturing or material faults only.
The following are not covered:
- Damage caused by misuse or improper handling
- Damage resulting from not following care or usage instructions
- Products that are unhygienic or in poor condition
- Normal wear and tear
- Water or liquid damage
- Stains or contamination from use
- Intentional or accidental damage not related to a product defect
If you're unsure whether your issue is covered, feel free to contact us. We’ll review it and advise you accordingly.
What you need to submit a claim
To process your request quickly, please provide proof of purchase. Have the following ready:
- Date of purchase
- Purchase price
- Order number
We also require:
- Clear photos showing the issue or defect
- A short description of the problem
- The product batch code (found on the packaging or product label)
Providing complete information helps us resolve your request faster.
We're here to help
Need a hand? Our team is here to help you.
